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How the discovery phase works
Official GOV.UK Service Manual guidance on using discovery to understand users, constraints, costs, and whether a service should move into alpha.
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Discovery decision gate
Discovery should end with a decision about whether the evidence justifies moving into a more expensive exploration phase.
GOV.UK discovery guidance links discovery findings to deciding whether the benefits of further work outweigh the cost.
Problem before solution
A discovery process should turn a proposed solution back into the underlying problem before committing to build.
GOV.UK discovery guidance frames discovery around understanding the problem, users, constraints, and whether to move forward.
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Service discovery to reusable learning
A source-backed route from problem framing through alpha prototypes, live improvement, and knowledge-card distillation.